Develop a Plan
To solve escalator issues, it is best to create a plan of attack.
First, develop a cleaning maintenance schedule for your client’s escalator location, the same way you would for any other area that requires cleaning.
Most facilities prefer to clean escalators during times the building is closed to visitors, or during the slowest traffic time if open 24/7.
Take Action
It’s best to develop a cleaning immediately after installation of the escalators, so dirt does not have time to build up and get impacted in stair treads, making it harder to remove later. But this is not always possible, so more work may be needed on heavily soiled escalators to get to the level of cleaning where it becomes strictly maintenance.
The facility manager knowing this is a specialty cleaning for liabilities will subcontract the work to a reliable and consistent company instead of having their in-house team do the cleaning. As long as the proper cleaning technique and equipment are used, there will be clean and inviting escalators for the customers to admire.
Next, schedule the frequency for the escalator to be cleaned. Unless the escalator has never been cleaned before and is extremely dirty, the average cleaning cycle is semi annual or quarterly cleaning. Some facility managers might want monthly cleaning.